SHIPPING POLICY:

Alassassi ships the next business day for all items marked "EXPRESS".  For all other items, Alassassi ships within 2 - 4 business days all over UAE. 

The minimum order Value is 50 AED. For orders from 50-100 AED, a fee of 10 AED will apply.  For orders above 100 AED, the shipment is free.

UAE
Invoice Value Shipment fee
50-100 AED 10 AED
Above 100 AED Free
If your order contains both EXPRESS and regular items, they might not arrive together. 

Payment:
Payment on Alassassi can be done in 2 forms: via credit cards and cash on delivery.

Returns:

Items purchased from Alassassi can be returned within 7 days of receipt of shipments. The item should not belong to the Non-Returnable Products and/or Categories. Non-returnable products are marked on the product page of the item. Products have to be in their original packaging, and unused. If you received a damaged product, please make sure to take a picture at time of reception & share with the support team.

Support:

If you'd like to return a product email us at support@alassassi.com or contact us on +971 58 5588 963 and one of our staff members will be happy assist you.

Refund:

If you paid via credit card, the amount will be refunded onto your credit card within 14-30 business days from the time of return, or you can opt for store credit (credited within 7 business days).

If you paid Cash on delivery, you will receive store credit for the equivalent amount paid.